Mark c layton lays out the basic principles of the scrum approach to project management he provides a fast paced introduction to sprint planning daily scrum sprint reviews and tools for agile project delivery. Use scrum in all aspects of life scrum is an agile project management framework that allows for flexibility and collaboration to be a part of your workflow primarily used by software developers scrum can be used across many job functions and industries. Mark c layton known globally as mr agile is an organizational strategist and pmi certification instructor with over 20 years experience in project program and large scale portfolio management a former cryptographic specialist who focuses in cybersecurity he is a distinguished graduate of the us air forces leadership school the chair of the los angeles agile leadership network and a . Scrum for dummies has 24 ratings and 3 reviews practice an agile form of management to stop wasting time and money scrum for dummies is an easy to use g. By mark c layton david morrow many companies use scrum but havent applied it to their customer service departments these firms could greatly improve their customer service and their bottom line if they used scrum across the board
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